Urban Barn is a renowned brand that specializes in creating urban-inspired furniture, decor, and accessories for the modern home. With a focus on contemporary design, Urban Barn offers a wide range of products that combine style and functionality, helping customers create spaces that reflect their unique personality and lifestyle. From stylish sofas and chic dining sets to trendy home accents and practical storage solutions, Urban Barn caters to the ever-evolving needs and tastes of its discerning clientele. With numerous locations across Canada, including the Urban Barn Oakville store, the brand provides a convenient and immersive shopping experience. With a team of knowledgeable professionals and a commitment to exceptional customer service, Urban Barn ensures that every visit is met with personalized assistance and expert advice. Whether you are furnishing a new home or looking for that perfect statement piece, Urban Barn is the go-to destination for all your contemporary home furnishing needs.
Amenities and More
- Payments
- Credit cards
- NFC mobile payments
- Crowd
- LGBTQ+ friendly
- Service options
- In-store shopping
- Curbside pickup
- In-store pickup
- Accessibility
- Wheelchair accessible parking lot
Reviews
Ann was an excellent help - and I recommend the store at Burloak for a great price sectional but they also have a bunch of trendy home style necessities :)
Don’t say hi or smile even after eye contact probably because I’m from a visible minority group. But greeting loudly and smiling to white people. Racist. I went to purchase some furniture but decided to go to another location for a better experience.
Great experience shopping in this location! Assistant Manager Cheri is superb! I really love going to this location! Excellent customer service and professional staff!!
I am extremely disappointed with my experience at your furniture store. Not only was my bed delayed over 10 days which was ordered 2 months prior causing a major inconvenience, but it was also put on hold without any notifications.We called a few times with the personnel being unhelpful and blaming the delivery company and asked us to contact the delivery company individually even though this company is beholden to Urban Barn. The lack of accountability and organization is astounding. And to make matters worse, store manager Antonio's unhelpful attitude throughout this ordeal only added to my frustration. This level of service is completely unacceptable, and I will not be recommending your store to anyone. It's clear that customer satisfaction is not a priority here.
Absolute horrible customer service.
They were unable to find two items that I was ensured would be on hold until close today, all while the website showed they were still in stock.
Rude from the moment they were told he was there to pick up an item that was on hold.
Ignored multiple phone calls after putting me on hold (putting the phone down on the counter and not coming back to it). How these three women can blatantly ignore customers and still be employed is beyond me.
Great service. I was helped immediately to purchase an item I saw on the website. I was helped to get the artwork to the door and was met by the salesperson when I arrived at the door for pickup. Love the selection in the store and helpful sales staff.
Great store. Very friendly helpful staff. Located the product I wanted and gave me an information sheet on a product that I am considering purchasing. The show roomwas beautiful and gave me some new ideas for our new home. All around a great experience. I will definitely be back.
I am giving 2 stars because they have some good merch, however the staff give off a very unfriendly vibe. It just feels icky. Please, get some sales staff that actually like helping people!
Location
Hours
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Monday
10:00 AM - 06:00 PM
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Tuesday
10:00 AM - 06:00 PM
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Wednesday
10:00 AM - 06:00 PM
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Thursday
10:00 AM - 06:00 PM
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Friday
10:00 AM - 06:00 PM
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Saturday
10:00 AM - 06:00 PM
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Sunday
11:00 AM - 06:00 PM
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Neighborhoods
- Toronto
- Regional Municipality of York
- Regional Municipality of Peel
- Ottawa
- Regional Municipality of Halton
- Regional Municipality of Durham
- Regional Municipality of Niagara
- Simcoe County
- Waterloo Regional Municipality
- Hamilton
- London
- Essex County
- Frontenac County
- Wellington County
- Greater Sudbury
- Peterborough County
- Thunder Bay District
- Hastings County